Tourpreneur Tour Business Podcast
The Changing Face of Tour Operating and Tourism
Aug 15, 2022
Tony Carne, a seasoned tourism expert with over 40 years of experience, shares invaluable insights into the tourism industry's evolution. He discusses the post-pandemic landscape, highlighting personal anecdotes and the challenges tour operators face. The conversation delves into sustainability issues and the impact of Airbnb on local dynamics in Edinburgh. Carne emphasizes the importance of authentic travel experiences and the shift towards multi-day tours. He also touches upon the critical role of technology for small operators in adapting to modern demands.
01:09:44
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Quick takeaways
- The tourism industry is poised for growth due to demographic shifts, requiring operators to enhance local experiences and manage rising demand.
- Environmental sustainability poses a critical challenge, urging operators to adopt long-term ecological practices despite potential short-term financial pressures.
Deep dives
Managing Growth in Tourism
The tourism industry is projected to see constant growth due to global population changes and economic shifts, presenting a challenge in managing this demand. Operators are positioned uniquely to redesign experiences for visitors, thereby enhancing tourism while also benefiting local communities. By marketing the right experiences in appealing contexts, tour operators can influence consumer choices and create better interactions between tourists and residents. The focus should be on not only maintaining but improving the overall experience in demand-heavy areas.
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