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Engineering Enablement by Abi Noda
Shopify’s developer happiness survey | Mark Côté (Shopify)
Sep 27, 2023
Mark Côté, Leader of the Developer Infrastructure organization at Shopify, shares insights about Shopify's developer survey program, including survey design, participation rates, and data interpretation. They discuss selecting and refining survey questions, analyzing results, and the value of targeted surveys. The podcast also explores the importance of surveys in improving developer productivity and the trust in survey data at Shopify.
44:21
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Quick takeaways
- Shopify's developer survey program aims to assess developer needs, measure the effects of developer experience initiatives, and serve as a form of marketing and PR.
- The survey results help guide Shopify's developer acceleration group and improve engineering health by identifying areas for improvement and assessing the impact of specific initiatives on developer happiness.
Deep dives
Origin and Purpose of the Developer Survey Program
Shopify's bi-annual developer survey program originated in 2018 with the formation of the developer acceleration team. The survey aimed to assess developer needs, measure the effects of developer experience initiatives, and serve as a form of marketing and PR. It has been conducted twice a year since 2019, providing valuable insights to improve developer satisfaction and prioritize pain points.
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