Engineering Enablement by Abi Noda Shopify’s developer happiness survey | Mark Côté (Shopify)
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Sep 27, 2023 Mark Côté, Leader of the Developer Infrastructure organization at Shopify, shares insights about Shopify's developer survey program, including survey design, participation rates, and data interpretation. They discuss selecting and refining survey questions, analyzing results, and the value of targeted surveys. The podcast also explores the importance of surveys in improving developer productivity and the trust in survey data at Shopify.
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Survey Origins
- Shopify's developer survey started in 2018, coinciding with the formation of the Developer Acceleration department.
- It initially focused on tooling and systems but later shifted to pain points.
Survey Purpose
- Shopify's developer survey doesn't directly measure productivity.
- Instead, it guides the Developer Acceleration team by tracking satisfaction, charting progress, and prioritizing pain points.
Survey Methodology
- Partner with HR's people analytics team for survey design and data analysis.
- Involve subject matter experts for relevant questions.