How a Hacker Became Twitter’s First CISO | Michael Coates on Cybersecurity’s Future

In this episode of Life of a CISO, Dr. Eric Cole welcomes Michael Coates, a seasoned cybersecurity expert with over 20 years of experience. Michael shares his journey from working as a legal hacker to becoming Twitter’s first Chief Information Security Officer (CISO), and later founding his own data security company. They discuss how core cybersecurity principles remain constant despite evolving technologies and threats, emphasizing the importance of mastering fundamentals while adapting to new contexts like cloud and AI.

Michael offers practical advice for aspiring CISOs, highlighting the value of diverse security experience, business acumen—such as understanding finance and sales—and the ability to balance risk with business needs. He stresses the importance of building strong teams, effective communication with executives, and partnering closely with legal to manage liability. The conversation also touches on optimal reporting structures for CISOs and reframing security as a business enabler rather than a roadblock. Ultimately, Michael advocates for transparent risk communication and thoughtful preparation as keys to successful security leadership.