Concerns about overcharging or issues with fares accounted for more than half of all complaints involving taxis to the National Transport Authority last year.
Frustrated customers called out cabbies’ refusal or inability to accept a cashless payment, adding a charge for a cashless payment and the taxi meter not working or not being used…
Other common issues among the over 1,700 complaints to the NTA included driver behaviour, inappropriate route selection and refusal to take short journeys.
So, what is your experience of taxis in Ireland?
Guest host Anna Daly is joined by listeners to discuss.
