Today, we're thrilled to dive into an illuminating conversation with Laura Bartus, an expert in change management and adaptive leadership. Laura shares her journey of transitioning from a high school English teacher to a Chief Learning Officer at Humana, where her team oversees the learning and development of 12,000 associates across various sectors.

In this episode:

The importance of self-compassion during transitions
The critical role of mentorship
The grieving process associated with change
The importance of effective communication
The necessity of building programs that support others through similar experiences.

Laura's insights on managing fear and turning challenges into opportunities are invaluable for anyone navigating change within their organizations.

Laura Bartus is the Chief Learning Officer for the Human Health Project and the head of learning and development for CenterWell Pharmacy, a division of Humana. At the Human Health Project, Laura helps the organization set near-term and future strategy, scale up its patient education programs, and increase its reach to new groups of patients and caregivers. At Humana, Laura’s teams create, deliver, and track learning and development programs for the pharmacy organization’s 12,000 associates. This includes dispensingsites, call centers, professional tracks, and Pharmacists and Pharmacy Techs.

Laura’s organization effectiveness team tracks operational results and develops learning metrics strategy to improve their business impact. Laura leads development sessions for leaders and associates across the enterprise, and also externally at many industry events. Laura is passionate about coaching, providing employees with equitable advancement opportunities, building up a robust talent pipeline, and helping her team to be a valued partner to the business.

Laura started out as a high school English teacher, teaching and learning a ton from some amazing teens. In the corporate world, Laura has done nearly every job in learning, moving through design, facilitation, and many leadership roles. She has been involved with several volunteer organizations. She has four crazy children – two of which are twins and three of which are boys. So she also has a crippling coffee addiction, and she really loves work trips. She finds sanity through taking hikes and reading new books. Don’t get her started on dad jokes, because it will delay your meeting for at least five minutes.

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