Mike Gleichman is the VP of Product at knownwell, a pioneering post-Series A company transforming healthcare with its weight-inclusive care model. Mike brings a unique blend of creativity and analytical thinking, with a background in quantitative economics from Tufts and jazz performance from the New England Conservatory of Music. He has honed his skills in product management through roles at athenahealth and CVS's Aetna. In our conversation, Mike talks about:

His journey from professional services to product management
His thoughts on product operations and effective use of OKRs
knownwell's comprehensive care model and strategies for addressing weight stigma
Achieving product-market fit and building a written culture
Feedback and user testing processes at knownwell
Strategic use of AI in their technology stack
The recent acquisition of Alfie to enhance clinical decision support
Balancing operational efficiency and user-centered design
Continuous adaptation to meet evolving patient needs

Mike’s insights underscore the necessity of integrating technology with empathetic care to drive healthcare innovation.

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Where to find Mike Gleichman:

LinkedIn: https://www.linkedin.com/in/mikegleichman/

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Where to find Angela and Omar:

Angela Suthrave
- LinkedIn: https://www.linkedin.com/in/angela-suthrave/
- X: https://twitter.com/ASuthrave
- email: angela@concepttocare.com
Omar Mousa
- LinkedIn: https://www.linkedin.com/in/omarmousa/
- X: https://twitter.com/OmarMHealth
- email: omar@concepttocare.com

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Check out our website: https://www.concepttocare.com

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