S01E09 The Theresa Gets Bad Feedback Episode

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Check-In Question:

• Do you think it's appropriate to cry at work, and when was the last time you cried at work? 

Big Ideas:

• Is appropriate the right word to refer to having emotions at work?
• Judgment behind the work appropriate
• Permission to have the full range of emotions, even at work
• How criticism brings up a sense of threat, even if we don't consciously think of it
• The importance of specific feedback, so we know what to do differently or more of
• Negativity bias
• What makes feedback appropriate, useful, or adequate? 
• Imposter syndrome
• Knowing what triggers us to get defensive
• How style interacts with purpose/vision, from a tactical perspective
• Clarity up front about your style
• Turning threats into opportunities
• Making our methods/styles into a differentiating factors (USP)
• What are people's expectations before engaging in a learning space?
• Is the feedback touching the core of who I am, or is it more tactical? 
• Looking at making abstract ideas more actionable
• "Our judgments are the tragic expressions of our unmet needs" ~Marshall Rosenberg
• Bias coming from expectations
• Respecting and honoring other people's feedback and their stories, rather than explaining away or defending their perspective
• Letting some feedback float away in the distance
• Looking at the needs behind people's feedback
• How are we prioritizing feedback? Is the feedback in line with our values? What feedback are we holding on to, and what are we letting go? 

References:

• No Hard Feelings by Liz Fosslien and Mollie West Duffy
• Big Feelings by Liz Fosslien and Mollie West Duffy
• Brené Brown's discussion of creating observable behaviors for abstract ideas in the book Dare to Lead
• Marshall Rosenberg and Non-Violent Communication
• Atlas of the Heart by Brené Brown

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