Why Carol Tomé Came Out of Retirement to Lead UPS

After 24 years at Home Depot, Carol Tomé was ready to retire. But United Parcel Service - where she had served as a board member since 2003, had other plans. Why did she decide to accept the CEO job at UPS? That's just the first thing Alan Murray and Ellen McGirt want to know in this episode of Leadership Next.

UPS is the leading delivery business in the U.S. Tomé says the company delivers six percent of the country's GDP each day. That requires a lot of employees! Tomé sees making these workers happy and developing them into leaders as one of her top priorities. She explains the various ways she's tackling that part of the job.

Also in the conversation: growing the business, navigating COVID, smoothing supply chain snarls and innovating for the years ahead.