Courage To Leap & Lead Challenges of the C-Suite with Dr. Brian Underhill, Episode 31
May 26, 2021
Dr. Brian Underhill, Founder and CEO of CoachSource, shares his extensive insights from the world of executive coaching. He discusses the evolution of coaching and the impact of 360 feedback on leadership growth. Listeners learn about navigating challenges in the C-suite during crises, including the turbulence of the pandemic. The conversation also delves into diversity and inclusion, emphasizing the changing dialogue and the need for tailored coaching to support diverse leaders. Throughout, Underhill highlights the importance of vulnerability and connection in fostering effective leadership.
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How A Graduate Internship Launched A Career
- Brian Underhill began executive coaching as a graduate intern working for Marshall Goldsmith and quickly found himself coaching leaders in his mid-20s.
- That early immersion led him to build a network of coaches over 25 years and eventually found CoachSource.
A 360 Feedback Session That Stalled
- Brian described a harrowing 360 feedback session with a police department leader who received bottom-percentile scores and could not accept the feedback.
- He had only one short session and felt ineffective because the leader left in denial.
Turn Feedback Into Action Fast
- When leaders fixate on negative feedback, pivot them quickly to action planning and ask, "What are you going to do about it?"
- Focusing on concrete next steps shifts them from helplessness to empowerment.
