E-commerce has changed the way consumers shop and put a completely new spin on retail. To differentiate themselves in an ever competitive market, retailers have chosen to focus on making the returns process faster and easier for consumers. But is it working? Inbound Logistics Publisher, Keith Biondo, sits down with Brian Bourke of SEKO Logistics to talk about the new retail landscape and how to have many happy returns.
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Inbound Logistics Podcast: Supply Chain Reactions