Michael Neill shares the distinction between setting goals as a course of direction, to inform your work together rather than something to put pressure on yourself, with consequences for non-achievement. Athletes perform at their best when they are not conscious of themselves – anything that makes you self-conscious works against high performance. Denise asks Michael to talk about the question of 'controlling outcome', do athletes even have the capacity to control the outcome of human accomplishments and how helpful is it to believe they can or cannot?