S22E8 - Strengthening the Team + Improving the Customers Experience = Profit, with Dave Molenda

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Dave Molenda about his formula for success, ST + ICE = P (Strengthening the Team + Improving the Customers Experience = Profit). See the video here: https://youtu.be/BKs5g_7TVl4.  Dave Molenda, CPBA, CPDFA, CPEQA (https://www.linkedin.com/in/davidmolenda/) is the founder of Positive Polarity, LLC, a Midwest based sales coaching/training firm that brings solid growth to companies from over 30 years of real-world experience where he grew his business to $10,000,000.00 in annual sales before selling it. He speaks regularly at conferences on topics that are designed to make the listener not only hear, but engage. He developed a formula for success, ST + ICE = P (Strengthening the Team + Improving the Customers Experience = Profit) and with this formula, he has helped companies with their business growth. His #1 Amazon best Selling book called, Growing on Purpose, details the importance of both the team and the customer and how, if treated properly, profit will follow! He also recently launched The Positive Polarity Podcast, a weekly Podcast that interviews awesome people with amazing stories! Check out Dr. Westover's new book, 'Bluer than Indigo' Leadership, here: https://www.innovativehumancapital.com/bluerthanindigo.  Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership, here: https://www.innovativehumancapital.com/leadershipalchemy.  Check out the latest issue of the Human Capital Leadership magazine, here: https://www.innovativehumancapital.com/hci-magazine.  Ranked in the Top 10 Performance Management Podcasts: https://blog.feedspot.com/performance_management_podcasts/ ; Ranked in the Top 10 Workplace Podcasts: https://blog.feedspot.com/workplace_podcasts/ ; Ranked in the Top 15 HR Podcasts: https://blog.feedspot.com/hr_podcasts/ ; Ranked in the Top 15 Talent Management Podcasts: https://blog.feedspot.com/talent_management_podcasts/ ; Ranked in the Top 15 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_development_podcasts/ ; Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_podcasts/