The Prof G Pod with Scott Galloway cover image

The Prof G Pod with Scott Galloway

First Time Founders with Ed Elson – ft. Ryan Petersen of Flexport

Dec 3, 2023
0
42:55
Snipd AI
Ed Elson speaks with Ryan Petersen, founder and CEO of Flexport, about logistics, the company's valuation, finding fame as an entrepreneur, and Ryan's thoughts on money. They also discuss the challenges in the supply chain management industry, Flexport's customer-centric approach, and the importance of leveraging customer data. Ryan shares his experience of stepping down as CEO and later returning to revive the company. He also talks about the sacrifices required as a founder and the importance of finding support in chat groups and meetup groups with other CEOs.
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Podcast summary created with Snipd AI

Quick takeaways

  • Consistently engaging with customers and prioritizing their feedback is crucial for entrepreneurial success.
  • Flexport's disruptive success in the supply chain management industry is attributed to its focus on integrating technology and prioritizing user experience, visibility, and control over shipments.

Deep dives

The Importance of Customer-Obsession and Learning

Ryan Peterson emphasizes the importance of consistently talking to customers and staying grounded in reality. He believes that customer feedback and engagement are crucial for success and that leaders should prioritize building a team focused on customer-centricity. Peterson also encourages continuous learning and personal development as an entrepreneur.

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