Faith Driven Entrepreneur

Episode 20 - What is the Lifeblood of the Business? Interview with Vic Ho (Co-founder and CEO of Fivestars)

Aug 21, 2018
Vic Ho, CEO of Fivestars, talks about the importance of customer acquisition and retention in business. He shares how Fivestars helps small businesses retain current customers and find new ones. The podcast also discusses the shift from customer acquisition to customer retention, the value of relationships and personalization, and the concept of net promoter score in driving customer satisfaction and loyalty.
Ask episode
Chapters
Transcript
Episode notes