How One Community Hospital is Creating a Culture of Continuo

Webinar: How One Community Hospital is Creating a Culture of Continuous Improvement Presented by Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital Learn how Memorial Health System uses training and five specific roles to build and spread a culture of continuous improvement Hear what MHS has done well and where we could improve Discuss the leadership behaviors necessary to accomplish a culture change Mike McGowan Director of Process Excellence | Marietta Memorial Hospital Mike is a graduate of Ohio University with a BS in Zoology. He has worked as an Medical Technologist, Chemistry Supervisor, Laboratory Director, and Senior Director in healthcare for the last 35 years spending most of that time at Marietta Memorial Hospital. He is a lean six sigma black belt and a 2014 graduate of The Ohio State University with a Master’s Degree in Business Operational Excellence. Mike is currently Director of Process Excellence at MMH.