In this episode of Quality Time with MoreSteam, Ryan C. Weiss joins the program. Ryan is an author, entrepreneur, and president of Effective Performance Strategies. He also tells one of the best stories about continuous improvement. That story involves tools, skills, mindset, and an orangutan. (Yes, an orangutan.) You won't want to miss it.

In addition to that great story, Ryan and host Dan Swartwout talk about the power of the SIPOC, eliminating bad handoffs, and the importance of parallel paths. Maybe you already have the tools. You might already have the skills. But without a doubt, this conversation with Ryan C. Weiss will put you in the right mindset for operational excellence!