Road to Oracle: How Pandemic Innovations Drove Growth at Specialized Bicycle Components With CIO Peter Jazowick

We’re on the Road to Oracle CloudWorld. From September 18-21 in Las Vegas, Oracle will bring together its customers and partners. Acceleration Economy’s Road to Oracle CloudWorld series will feature Oracle execs previewing what’s to come at this year’s conference. For this podcast, I spoke with Peter Jazowick, CIO, Specialized Bicycle Components, who will be a featured speaker at the event.

Road to Oracle CloudWorld | A Cloud-First Transition

The Big Themes

• Pandemic innovation opportunities: Specialized Bicycle Components experienced accelerated sales and a difficult supply chain during the pandemic. It was a chance for Oracle to be utilized as a strategic partner. The company transitioned to Oracle Cloud Infrastructure (OCI) and had a cloud-first approach as it tackled its issues. Reliability and scalability of platforms became paramount to support and enable the business.
• Technical debt focus: Technical debt was addressed in part by investing in technology and partnering with Oracle’s Customer Success Services (CSS), which led to accelerated project delivery and increased support satisfaction.
• Co-creation with business: Specialized’s global technology 2027 strategy has a focused theme on co-creation with business. Business and technology leadership will work together and co-create to have alignment and accountability across the board. Jazowick sees this as critical in order to build morale and increase delivery across the company.

The Big Quote: ” . . . subscription-based models or pay-as-you-go models, those are all opportunities that we didn’t have pre-pandemic . . . And as we . . . brought in and transformed our B2B platform with CX [customer experience] commerce with Oracle, and really drove growth with the partnership with our retailers, that allowed us to look at those other business models and [have] technology empower and accelerate those areas. “

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