On Thursday, December 17, 2020, Cornell Tech @ Bloomberg featured Ragy Thomas, Founder & CEO of Sprinklr, in conversation with Scarlet Fu of Bloomberg Television. During this virtual conversation, they discussed Sprinklr’s work across a range of industries, how the company has kept its teams together while working remotely, what COVID-19 has meant for social media, brand marketing and customer engagement in 2020, and how Sprinklr is helping to combat digital disinformation.