On Point with Meghna Chakrabarti How JPMorgan's embrace of AI could change banking for us all
Nov 19, 2025
In this engaging discussion, banking reporter Hugh Sun shares insights about JPMorgan's groundbreaking shift toward agentic AI, a technology that could redefine modern banking. He shares firsthand experiences from exclusive demonstrations, where agentic AI performed analyst tasks in seconds. Kareem Lakhani, a Harvard professor, highlights the importance of retraining as roles evolve and examines the implications for job security. Together, they tackle the cultural shifts at JPMorgan, the balance between human oversight and AI autonomy, and the economic drivers behind this AI revolution.
AI Snips
Chapters
Books
Transcript
Episode notes
Bankwide Push For Agentic AI
- JPMorgan plans to roll out agentic AI across its $850 billion business to automate behind-the-scenes processes.
- The bank expects widespread use by employees and sees agentic AI as transformative across risk, fraud, marketing, and customer service.
Retrain Staff Ahead Of Disruption
- Prepare for job changes by retraining and redeploying employees rather than ignoring disruption.
- JPMorgan plans to retrain staff and expects some jobs to be eliminated while creating other roles.
Pitch Deck In 30 Seconds
- Hugh Sun watched an agentic AI produce a five-page pitch deck for NVIDIA in about 30 seconds.
- The system handled roughly 80% of the work, leaving senior bankers to add human judgment.
