The tech consulting market – trends and opportunities

Ismail Amla, Global Practice Leader at Kyndryl, and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Source’s Head of Content, on the latest episode of our The Future of the Firm podcast. 

Ismail and Fiona shared their insight on the following matters and more:  

• Demand for support with AI, new regulation, innovation, and sector-specific digital transformation are all driving growth in this consulting sector.   

• Clients are imagining new, cross-sector propositions. These will need new solutions from a technology point of view.  

• Clients are becoming more realistic about making good use of AI. They aren’t becoming less interested, but they realise it isn’t as easy as they thought at first. 

• There may be some interesting uses for AI around account management, particularly for clients that are working with multiple advisors. 

• There is a trend towards technology-first when it comes to consulting projects. We discuss what this will look like and how it is set to transform the professional services sector.  

• More mergers, acquisitions, or new partnerships may be on the cards between consulting firms, data companies, and platform providers. We look at what new entrants can add to partnerships and where firms are falling short with their ecosystems. 

If you enjoyed this conversation, don’t miss our sister podcast, Business Leader’s Voice. In our latest episode, we talk to Simon Bumfrey of HSBC Innovation Banking about how to prioritise customer experience.