Fintech Takes Fintech Takes x FairPlay Presents Model Citizens Ep 3: Compliance Officers in the Age of AI: Creating Second Line 2.0
Jul 31, 2025
Eli Corbett, VP and Deputy General Counsel at Affirm, and Chelsea Keegan, Chief Compliance Officer at Flex, share insights on compliance in fintech amidst the AI revolution. They emphasize that compliance can't simply be a legal afterthought; collaboration is essential among product, engineering, and legal teams. With regulators scrutinizing marketing language and AI-driven compliance evolving, they discuss the importance of nimble tech and cultural understanding over traditional audit methods. They highlight the unique compliance risks fintechs face compared to banks, advocating for proactive governance in this new landscape.
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AI Risk Shift with Customer Impact
- AI risks in fintech shifted when it impacted customer experiences with bots and marketing.
- Compliance needs to dig deeper into fairness and underwriting impact as AI evolves.
Embed Compliance in Teams
- Embed compliance teams within product, risk, and marketing groups to operationalize fairness.
- Build, measure, and refine AI systems constantly for regulatory alignment.
Align Early for Regulatory Uncertainty
- Integrate technologists, compliance, and legal from the start to align AI models with regulations.
- Prepare to adapt models as regulatory expectations evolve over time.