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Enterprise Digital - the podcast
Enterprise Digital podcast episode 86 – Cockroaches, Keith Richards and Service Desk (again) and SITS.
Apr 11, 2024
31:34
We revisit the discussion on the future life or death of the Service Desk – after getting a lot of feedback from the session in Episode 84. What will survive? There’s some stuff about predictive AI and also the need for human contact. We also do a short pre-SITS preview, with some surprising results about ESM and key topics…
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Discover
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