PX Espresso☕with Luke O'Mahoney 032 - Dart Lindsley - What if we thought about Work as a Product?
This week, Luke chats with Dart Lindsley, strategic advisor of People Experience @ Google and Co-founder of 11fold, a company formed to help companies design, build and deliver work that makes employees feel alive. Dart has over 25 years of experience in HR, business architecture, and PX product design, and is leading the charge on transforming how organisations think about work and the employee experience 🌟
This conversation is packed with actionable insights for People Leaders looking to take PX to the next level!
Some of the Key Themes:
Reframing employees as customers and work as a product 🚀
Dart shares why the traditional HR model is broken and how seeing employees as customers who “buy” work as a product transforms the way we approach PX.
The manager’s role as designer and broker of work 💡
Luke and Dart explore how managers can be equipped to design meaningful work experiences and balance the needs of the business with those of employees.
Why the “cost” of work matters as much as its value 🗣️
Understanding the trade-offs employees make to work with your organisation is key to creating experiences that attract, engage, and retain top talent.
Scaling PX in high-growth and large organisations 🤝
Dart shares his practical, scalable framework for aligning work experiences with individual needs
A seriously good conversation which goes deep! Enjoy!
Catch you next time! ✌️
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Support for this episode of the PX Espresso Hour comes from Sana - an AI company transforming how organizations learn and access knowledge 🤖🧠
Take a look👀: Unlocking knowledge with AI | Sana (sanalabs.com)
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Contact Luke:
Email: luke@sapienx.co.uk
LinkedIn: Luke O'Mahoney | LinkedIn
Website: Sapienˣ | People First Product Led (sapienx.co.uk)
Contact Dart: dartlindsley@gmail.com
LinkedIn: Dart Lindsley | LinkedIn
Website: 11fold
HBR Work as a Product Article: Reimagining Work as a Product
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Music by Rockot from Pixabay