In this episode of The Co-Host Bros Podcast, Matt Codd and Austin Spitz sit down with Mike O’Connell, a seasoned STR operator and one of the founders of Happy Guest — a tool designed to make hosting easier, smoother, and more guest-focused.

We talk about:

Mike’s journey from host to tech founder
Why guest experience is the most overlooked growth lever
How Happy Guest helps automate communication, check-ins, and 5-star stays
Lessons learned from scaling hospitality tech

If you’re looking to stand out in a crowded market by delivering better experiences (without working harder), this is a must-listen.

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72 - Leveling Up Your Guest Experience w/ Mike O’Connell of Happy Guest