Joni Roylance and Jean Roberts discuss the complexities of implementing AI in organizations with Rob Ocel. They emphasize the importance of understanding cultural shifts, human context, and user perceptions for successful AI initiatives. From trust-building to interdisciplinary collaboration, they discuss key factors like alignment with organizational values and user-centric design as well as the significance of transparency, engagement activities, and early strategic planning in driving effective technological transformations.
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The Leadership Exchange