Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI Using Efficient Systems to Create Calm with Amelia Hruby
Why are efficient systems so essential for building a calmer business? And how do you go about finding the right systems and processes for yourself?
We're continuing in our mini-series on my calmer framework for a calmer business. This week, we're focused on my favorite aspect of my CALMER framework -- efficient systems. We dive into the importance of understanding our own processes before building systems, and then explore some of the many ways our individual systems can look.
We're joined by Amelia Hruby, a writer, educator, and podcaster with a PhD in philosophy. She is the founder of Softer Sounds, a feminist podcast studio for entrepreneurs and creatives. And sheʼs the host of Off the Grid, a podcast about leaving social media without losing all your clients.
On this episode, we learn how to create systems that work fo rus, our teams, and our clients. We also learn what the transition from work without efficient systems to efficient systems can look like, and how it all fits into creating a calmer business for everyone involved.
Listen to the Full Episode to Hear:
- How do you create autonomy through systems?
- What impact can an efficient system have on business and team members?
- How can you operate through a lens of care using systems?
- Why do you need to start with a process before building systems?
Learn more about Amelia Hruby
Learn more about me, Susan Boles:
We value your thoughts and feedback. Feel free to share them with Susan here. Your input is not just valuable, it's crucial in shaping future episodes.
- (00:00) - Introduction to Building a Calmer Business
- (00:51) - The Importance of Efficient Systems
- (02:40) - Guest Introduction: Amelia Ruby
- (04:45) - Challenges Before Implementing Systems
- (17:01) - Developing and Implementing the System
- (30:13) - Impact and Benefits of the New System
- (42:58) - Final Thoughts and Encouragement
Grab the Calm Service Design + Delivery Swipe File here