The Rising Leader Leading from the Heart with Mark C. Crowley
Mark C. Crowley is an author, leadership speaker, consultant, and change agent for workplace engagement and culture. He is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, and the Stanford Social Innovation Review, among other publications. The second edition of his book, Lead from the Heart: Transformational Leadership for the 21st Century, debuted in August 2022 as a #1 Amazon Release. Lead from the Heart has been taught in 10 American universities—including the educational Ph.D. program at the University of Massachusetts Global and the MBA program at the University of Iowa—while his podcast of the same name has ranked in the top 1.5% of all podcasts in the world, with listeners from over 163 countries. Before becoming an author and professional public speaker, Mark worked in financial services and served as the Senior Vice President of Sales Leadership at WaMu Investment Services, Inc. He holds a Bachelor’s degree in English American Literature from UC San Diego and graduated from the graduate-level financial management and leadership program at the University of Washington, Pacific Coast Banking School.
Mark joins me today to discuss the power of leading from the heart. He shares his background and why he needs to spread his message. He explains why people are resistant to the idea of leading from the heart. He discusses how we bring our childhood selves into the boardroom. Mark also outlines the four practices related to leading from the heart and highlights the power of letting people know that the work they do is consistently and openly appreciated.
“There’s no heart in the business world. It’s all about the mind, rational thinking, analytics, and we’re not at all thinking about the human. We have to come back and bring the heart and the mind into balance.” - Mark C. Crowley
This week on The Rising Leader Podcast:
● Why leaders need to bring heart into the workplace
● The difference between being nice and leading from the heart while being effective
● Dealing with animosity while leading with an open heart in a cutthroat environment
● The satisfaction and importance of knowing who you are
● Operating with our childhood selves in the boardroom
● Grounding and centering yourself when dealing with big, messy egos
● The breakdown that turned me into a coach
● Hiring people for their heart
● Getting to know people personally
● Supporting growth and development
● Institutionalizing recognition, acknowledgment, and appreciation
Connect with Mark C. Crowley:
● Book: Lead From The Heart: Transformational Leadership For The 21st Century
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