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Exploring personal experiences with EV rentals, challenges faced by non-early adopters on road trips, Ford's affordable EV program, Cruise's CPUC penalty, Waymo's cyclist collision, and the nuances of safety and public trust in self-driving vehicles.
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Quick takeaways
- Rental companies need to improve communication and support for less-experienced EV renters to avoid stress and confusion.
- Unexpected EV rentals can lead to customer dissatisfaction due to issues with charging infrastructure, pricing discrepancies, and lack of clear communication.
Deep dives
Implications of Hertz's EV Rental Strategy
Criticism of Hertz's approach to EV rentals has emerged, suggesting that the move was not beneficial for EV adoption and might have served as a cynical stock pump. Concerns were raised about renting EVs to customers who may not be comfortable or familiar with them, highlighting potential stress and confusion for less-experienced users.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode