A Career of Answer the Call Moments with Zack Hicks

Inducted in the CIO Hall of Fame in 2019, Zack Hicks is a leader who has left a major impact on the CIO profession through his relentless pursuit of innovation to drive new business outcomes. Having previously been the CEO of Toyota Connected and the Chief Digital Officer at Toyota Motor North America, Zack is now making his mark at Kimberly-Clark as their Chief Digital & Technology Officer.

With a career that includes numerous “answer-the-call” moments, Zack knows what it takes for leaders to deliver major wins for their organizations. In this episode, we’re unpacking some of those key moments that have defined Zack’s career and set him apart as a true industry innovator and disruptor.

Tune in to learn:

• What led Zack to join Kimberly-Clark after 26 years with Toyota
• How Zack approaches his role at Kimberly-Clark
• How Zack overcame a variety of challenges at Toyota early in his career
• The key to balancing people and technology amid the rise of AI 
• The skills tech leaders need in order to build trust in a digital transformation journey

Featuring submitted questions from:

• Brian Kursar, Group VP & Head of Enterprise AI, Toyota Motor North America
• Barbara Cooper, Retired CIO
• Greg Beckwith, Director & Chief of Staff, Kimberly-Clark
• Teresa Miquelarena, VP, Global Information & Digital Strategy, Kimberly-Clark
• Deena Dayalan, Head of Digital Operations in Bangalore, Kimberly-Clark