HBR On Strategy Turn Your Supply Chain into an Innovation Engine
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Feb 19, 2025 Kasra Ferdows, an operations management professor at Georgetown University and supply chain expert, delves into how open digital platforms revolutionize supply chain innovation. He shares Haier's remarkable response during the pandemic, swiftly creating mobile isolation wards. The conversation highlights the importance of transparency and collaboration, illustrating how even small organizations can harness digital tools for efficiency. Ferdows emphasizes cultivating strong supplier relationships and nurturing innovative strategies for lasting competitive advantage.
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Haier's Rapid Response
- Haier, an appliance manufacturer, rapidly built mobile isolation wards during the COVID-19 outbreak.
- They leveraged their open digital supply chain platform to achieve this.
Haier's Open Platform
- Most digital platforms focus on single-stage transactions between providers and users.
- Haier's platform stands out by being open and incorporating multiple supply chain stages.
Cosmoplat's Broad Scope
- Haier's platform, Cosmoplat, handles broader functions beyond typical supply chain tasks.
- It facilitates R&D, engineering, and even regulatory problem-solving.