We spend a great deal of time helping leaders understand how to help employees trust them. But what happens when we as leaders lose trust in an employee? How do we understand the source of the breakdown of trust and the steps to repair it? As Dina Denham Smith describes in her HBR article and as a guest on the Greatness podcast, this breakdown in trust can lead to less delegation, micromanagement, and stress. Dina's "three C's" - competency, consistency, and character - are research-based and quite helpful. Dina shares wonderful tips on how to diagnose each specific situation and how to rebuild trust or make the decision to end the relationship. One key question - "How big is that breach?"
Greatness Podcast