Fighting entropy with silicon and wire: Paul Dyrwal, Marriott International

Paul Dyrwal, a 23-year veteran in the AI field, shares his journey from early voice recognition software to his current role leading generative AI at Marriott International. With a diverse background in tech, including roles at a design agency, Amazon, and Ancestry.com, Paul brings a unique blend of UX design, product management, and research expertise. He highlights the transformative impact of AI on human creativity and connection. At Marriott, Paul is using AI to streamline processes and reduce bureaucratic inefficiencies, enabling employees to focus on providing exceptional hospitality. He stresses the importance of training employees to effectively use AI to quickly demonstrate value and scale adoption. Paul shows us that the ability to learn and adapt to new challenges is the most valuable skill in a rapidly evolving world.

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