Slick Talk: The Hospitality Podcast How Larger Hotels Are Impacted By COVID19
Marcus Cornelious - Director of Sales and Marketing at the Sheraton Grand Hotel in Chicago.
What a guy to have on the show. He brings so much insight to how a bigger hotel like his (with over 1200 guest rooms) has been impacted by the COVID19 virus and even though they are still closed, he mentions something that is key for the outcome of all of this...
"We are no longer able to say that this is how things have always been and how we've always done it. I try to put systems in place and I can't because things are changing everyday and I have to throw out our playbook and constantly try new things. It's like we're not a corporate business anymore, we're really independent entrepreneurs of our own independent hotel. It's really quite exciting!"
Mentioned in this episode:
Sheraton Grand Hotel Instagram
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