A Hotel Executive's Inside Perspective On COVID-19 And Elite Benefits Like Free Breakfast

Wondering what to expect when it comes to elite benefits for your hotel status during the COVID-19 crisis? I am, too. I'm joined this week by Kevin Carter, who oversees a portfolio of full-service, limited service and select service hotels from popular brands like Hilton and IHG.

Before that, we've got 2 new bits this week:

1. I need your help with a quick survey to help us make the podcast better. And, I'm giving away a couple of $50 gift cards to two random folks who take 2 minutes to fill out the survey. Here's the link.
2. As I mentioned last week, we're bringing news into the show at the front to lead off as often as possible. I've got Joe from Your Mileage May Vary to ride shotgun today on our news segments. Links to the news bits we discussed:

Does the Chase Sapphire Reserve have a new, temporary 5X category?

Travel bookings and searches are both down. Are people scared to travel?

Spirit Airlines will sell you just about everything you need to fly, including your COVID-19 protection???

The most elegant lady in the air, the Queen of the Skies Boeing 747, will be halting production in the near future.

My guest this week is Kevin Carter, a 40-year veteran of the hospitality industry. I've spent plenty of time wondering what to expect when I do finally start traveling again. What does a free breakfast look like in the world of COVID-19 (early reports aren't good)?

Kevin shares some insights from a hotel owner's perspective on what we should expect in the future.

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Hope you enjoy the show!

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