The Straits Times Podcasts S2E10: Parking.SG, the summons auntie is coming!
How the popular Parking.SG app came to be instead of becoming a tool to help parking wardens
Synopsis: Every 3rd Wednesday of the month, The Straits Times examines not just vehicle prices but wider transport issues and trends connected to public and private transport.
The Parking.SG app handles a million sessions a month, with under half of them being ended early and the motorist getting a refund. Half of them are Apple users, and the rest use Android smartphones. To think that it all began as a project to help the parking warden.
In this episode, host and senior transport correspondent Lee Nian Tjoe speaks with Ms Amelia Fong, the product manager for Parking.sg and a policy officer at Open Government Products (OGP), a division of the Government Technology Agency of Singapore.
Highlights (click/tap above):
2:21 The technology behind the original Parking.SG app
4:00 User statistics
8:00 Considerations to make the app senior-friendly
11:56 Annual hackathon for new technology solutions
19:00 Keeping the app working 24/7
20:57 Becoming a product manager at OGP
Learn more about Parking.SG: https://www.parking.sg/
Read Lee Nian Tjoe's articles: https://str.sg/wt8G
Follow Lee Nian Tjoe on LinkedIn: https://str.sg/iqkJ
Read more COE articles: https://str.sg/iGKC
Host: Lee Nian Tjoe (niantjoel@sph.com.sg)
Produced & edited by: Teo Tong Kai
Executive producers: Ernest Luis and Lynda Hong
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