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Wharton Business Daily
CEO of Playa Hotels: Travelers Require Personalized Customer Service and Experiences
Aug 27, 2024
12:03
CEO of Playa Hotels & Resorts, Bruce Wardinski, joins the show to discuss how travelers' preferences towards all-inclusive resorts influence the customer experience, the importance of creating growth opportunities for hotel team members, and whether the surging travel demand will continue.
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