In this episode of Financial Transformation Live, Hannah Munro discusses the Process Improvement Maturity Scale. This session focuses on helping you understand and evaluate the maturity of your organisation's process development. Hannah takes you through various aspects of process improvement, offering insights and practical advice.

Key topics covered:

Overview of the Process Improvement Maturity Scale.
Assessing process knowledge and measuring performance with KPIs.
Defining process ownership and leveraging technology for digitisation and automation.
Stages of process optimisation and continuous improvement.
Importance of thorough and consistent process documentation.
Indicators of process effectiveness and aligning with organisational goals.

Links mentioned:

May FTL: Navigating Process Improvement on the Maturity Scale
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178. Financial Transformation Live: Navigating Process Improvement on the Maturity Scale