Vanessa Feltz: Secrets of the phone-in

Radio London breakfast show host Vanessa Feltz and her producer Gemma Stevenson explain how they make three hours of live radio five days a week. In this podcast they give advice about:

- What kind of callers the show wants - How callers are screened - What topics work best - The importance of regular callers - How the presenter and producer communicate during the show - How much a phone-in presenter needs to share their own life with listeners

Vanessa has worked at Radio London since 2001. She also has a regular early morning show on Radio 2, and writes a newspaper column. She previously had her own talk show series on television and has appeared as a contestant on both Celebrity Big Brother and Strictly Come Dancing.