Dr Steph Carter and Dr Claire Hodgekiss, both GP Partners in Hampshire discuss the projects they have been involved in to improve their practice service for both patients and staff.
Steph’s practice worked on improved access for patients. By creating a better workplace culture, the team worked together to achieve improved capacity and safe general practice care.
Claire describes how her practice took back control of the number of daily contacts to improve patient care, with a focus on same day access.
We encourage anyone listening to this podcast to think about these safe working projects and hope this inspires your practice to go through a process of change.
