#44 - Making SLOs Matter to Stakeholders

Dive into the critical role of Service Level Objectives (SLOs) in establishing trust with stakeholders. Discover how mastering SLOs can enhance system reliability and align with customer expectations. The importance of transparency in healthcare software is explored, focusing on communication between vendors and clinicians. Learn about the dangers of unrealistic sales pitches and the necessity of aligning quality standards with SLOs. Finally, hear expert insights on assessing organizational readiness for implementing effective SLOs.