The Christina Crowe Podcast: Making the invisible VISIBLE E97: Mastering High-Conflict Personalities: Bill Eddy on BIFF, Emotional Regulation & Navigating Difficult Disputes
Ever felt trapped in a conflict that seems impossible to resolve?
In this episode, I sit down with Bill Eddy, a world-renowned expert on high-conflict personalities, to explore why some disputes spiral and what you can do about it.
Bill introduces his proven BIFF response method (Brief, Informative, Friendly, Firm) and shares practical strategies for handling intense situations in relationships, workplaces, and family law.
We also discuss how neurodivergence, like ADHD, can shape conflict dynamics and what therapists, parents, and professionals can do to respond effectively.
Whether you’re a therapist, parent, leader, or navigating a personal dispute, this episode will leave you with tools you can use right away.
Resources for After the Show:
Our Resources: The Dig Deeper Blog, especially The OG: The ADHD Resource Hub.
About our Guest: Bill Eddy is an attorney, therapist, mediator, and Director of Innovation for the High Conflict Institute based in Arizona and California. He has trained professionals in managing high-conflict personalities worldwide in over 40 states and 14 countries. He is the author of several books, including: Mediating High Conflict Disputes, High Conflict People in Legal Disputes, BIFF for CoParent Communication, and BIFF for Lawyers and Law Offices.
Find Bill: It's All Your Fault Podcast | Website
Find Christina (CRPO #3908): Website | Find a Therapist | Instagram | Podcast page
A gentle reminder that this is not therapy, and Christina is not your therapist. If you would appreciate one on one support or treatment, please check out the links posted above or our Resources page on our website.
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