
Walking Your Talk | Culture Change & Leadership
75: The Trust Equation series - Credibility
Nov 18, 2021
Exploring the importance of credibility in building trust within professional relationships, focusing on knowledge and trustworthiness. Strategies for enhancing credibility include expressing opinions humbly and admitting unfamiliarity with topics. Emphasizing the role of credibility in leadership, culture change, and addressing trust issues in relationships.
14:13
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Quick takeaways
- Building credibility involves showcasing expertise and understanding, essential for establishing trust.
- Enhancing credibility requires clear communication, acknowledging limitations, and asserting expertise amidst challenges.
Deep dives
Importance of Credibility in Building Trust
Credibility is a crucial component in establishing trust, reflecting expertise and a mastery of a subject. Individuals who exude credibility are trusted to deliver on their promises and showcase a deep understanding of their field. An example given in the podcast is of a rebranding project where the selected provider's credibility was immediately evident through his demeanor, confidence, and ability to guide the team effectively. To enhance credibility, one must focus on building expertise, acknowledging what they don't know, and asking insightful questions, all of which contribute to being perceived as trustworthy.
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