Join Susan and Scott as they talk about to how to best work with teams across different cultures. They talk with the International Institute of Business Analysis (IIBA) Account Managers from around the globe to get advice and practical tips: - Europe - Andy Grazebrook - Africa & Middle East - Koketso Chaba - India - Suvarna Veluthakkal - Asia, Pacific - Xavier Treguer - Latin America & Southeastern United States - David Rosales - Canada & Northern United States - Lia Spoltore In the discussion, the Account Managers discuss various aspects of effective communication across cultures, including:
- Not making assumptions when meeting someone - Get to know the person and build the relationship - Understand body language in different cultures - How time zones are important to take into consideration - The benefit and challenge of speaking multiple languages RESOURCES:
- Corporate Membership inquiries, email CorporateMembership@iiba.org
- IIBA Global Chapters
- IIBA Multilanguage Resources
Do you have questions about this topic or have an idea for a different topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.