Joe Fredericks is the Chief Strategy Officer for PCA. He joins me with my studio guests Keith Douglas, EVP Mastercard and Dr Katie Best, author and educator.
Joe talk us through 'The Leadership Equation' as a way of ensuring we are a Force for Good, something that Mastercard incorporates as part of their cultural DNA.
The Leadership Equation: (TQ + EQ + DQ) x MQ
TQ (Technical Quotient) - is a leader's contextual expertise and incorporates knowledge, experience, wisdom as well as IQ. It represents our WHAT capabilities
EQ (Emotional Quotient) relates to how we know ourselves and others. Our HOW capabilities
DQ (Decency Quotient) is a leader's north star, their purpose, values, morality. Our WHY capabilities
MQ (Multiplier Quotient) A leader's ability to inspire, engage and empower others so that a leader could move away from the business and it would still continue to thrive. Our So What!
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