Aaron Steele, Practice Lead at SOFTEL shares his journey through Microsoft to his current role of SOFTEL, and his thoughts on the ever-evolving UC landscape.

The development and scaling of Microsoft Teams in unique scenarios such as global sports organizations during the Covid-19 pandemic
Innovations in broadcasting including the use of NDI for creating interactive experiences at events such as the NBA bubble games
The challenge small-medium businesses face with integrating Teams Phone
How AI can be leveraged to improve use and admin experience, particularly in contact centers

Thanks to Neat, this episode's sponsor, for their continued support.

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