Becker’s Healthcare Podcast Dr. William Cooper, Cornelius Vanderbilt Professor of Pediatrics and Health Policy and President of the Vanderbilt Health Center for Patient and Professional Advocacy (CPPA)
Jul 27, 2025
Dr. William Cooper is the Cornelius Vanderbilt Professor of Pediatrics and a health policy leader, focusing on professional accountability in medicine. He discusses the founding of the Vanderbilt Health Center for Patient and Professional Advocacy and strategies to manage high-risk physicians through data analysis and peer support. Cooper emphasizes the impact of effective feedback on professional growth and the importance of aligning work with personal passions, particularly to support vulnerable populations in healthcare.
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Small Group Drives Malpractice Risk
- A small percentage of healthcare professionals cause most malpractice risk and professional issues.
- Addressing their unprofessional behavior significantly reduces risk and improves outcomes.
Use Peer Feedback for Change
- Use peer feedback to help high-risk clinicians self-regulate their unprofessional behavior.
- Training peers to deliver this feedback increases chances of behavior change and risk reduction.
Handle Feedback with Empathy
- Expect defensiveness when giving feedback and redirect it with empathy.
- Encourage reflection on behavior changes rather than blame for better receptivity.