Revolut Insider Ep. 38 Designing at Scale: what it takes to shape products for millions
Jul 3, 2025
Margarida Botelho and Lorenzo Mengolini, Lead Product Designers at Revolut, share their insights on creating user-friendly financial features for millions. They delve into their unique design philosophy focused on user-centric and data-driven decisions. Discover how they tackle the complexity of fintech design while prioritizing rapid iteration. The duo highlights their proud projects like card personalization and the importance of collaboration in their design process. They also explore the exciting future of AI in design and offer valuable advice for emerging designers.
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Episode notes
Design Hides Complexity
- Product designers make financial apps feel simple by hiding technical complexity from users.
- Margarida focuses on core retail features like cards and payments to create effortless experiences.
From Azores To Fintech
- Margarida grew up in the Azores and discovered design after online experiments with MySpace and Tumblr.
- She joined Revolut and found fintech unexpectedly enjoyable and meaningful.
Payments Hide Global Complexity
- Money moves differently across countries and designers must understand those differences.
- Designers then hide that complexity so users see one simple payment screen and estimated arrival times.