HEALING 101: One Volunteer’s Journey with Shout

Why do we volunteer? Sometimes, it's to give back. Sometimes, it's to feel part of something bigger. But often, it's because someone, somewhere, once showed up for us when we needed it most.

This week, to mark Volunteers Week, we’re shining a light on the people behind the text line — the everyday heroes who are changing lives in quiet, powerful ways.

In this special episode of Healing 101, I sit down with Jodie Tang — a student, a survivor, and now a Shout volunteer who’s giving back to the very service that once helped her through her darkest days.

Jodie’s story is one of full-circle healing. From struggling with anorexia and trauma, to finding her voice as a young British Chinese woman, to now holding space for others who feel like they have no one left to turn to — her honesty, empathy, and strength will stay with you long after the episode ends.

We’re proud to partner with Shout, a free, 24/7 text service supporting those in crisis. And we’re proud to celebrate the incredible volunteers like Jodie who make that lifeline possible.

If you or someone you love needs help, you can text SHOUT to 85258.

This conversation is a reminder that support doesn't always mean fixing — sometimes, it just means being there.

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