S4 EP6 - Leading Complex Change: Breaking Through Practical Barriers and Political Resistance
Dec 1, 2025
43:07
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Guest: Dame Emily Lawson, formerly COO, NHS England, and Head of Number 10's Delivery Unit
Emily has considerable experience of leading change in complex professional organisations, including leading the initial rollout of the COVID-19 vaccine programme across the UK.
Laura asks: How do you manage to not be overwhelmed by complexity or discouraged by failure? How do you bring the right team together and deal with covert resistance?