How iHeart Media Execs Used Coaching to Win Market of the Year and Redefine Performance

YOUR FINEST HOUR | What happens when two powerhouse execs say yes to coaching?

As President and Senior VP of Sales for iHeartMedia San Diego, Noreen Ippolito and Cathy Lloyd are no strangers to pressure, scale, and results. But even the best can hit a ceiling, unless they’re willing to challenge how they lead.

In this episode of Your Finest Hour, Novus Global Executive Coach Chad Richards sits down with Noreen, Cathy, and their coach Lauren Goldasich to unpack what happens when two high-level leaders lean into the discomfort of coaching, and what opens up when they do.

This isn’t about quick wins or surface-level strategies. It’s a behind-the-scenes look at the mindset, communication, and trust required to evolve as a leader when the stakes are already high, and how that evolution helped their team earn Market of the Year at iHeartMedia.

Inside this conversation, you’ll learn:
 ✔ Why receiving feedback well is one of the rarest, and most valuable skills in executive leadership
 ✔ How coaching together created cultural momentum and record-breaking growth
 ✔ The exact communication shifts that fueled clarity, alignment, and trust at scale
 ✔ What it looks like to model growth from the top and unlock your team’s potential
 ✔ Why your next level might be waiting on one bold conversation

If you lead leaders, manage large teams, or want to scale your influence without sacrificing your culture—this episode will challenge how you think about growth, collaboration, and what’s possible when leaders rise together.

Your next evolution could start here.

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